Privacy Policy

This Privacy Policy describes Our policies and procedures on the collection, use, and disclosure of Your information when You use the Service and tells You about Your privacy rights and how the law protects You.

We use Your Personal data to provide and improve the Service. By using the Service, You agree to the collection and use of information in accordance with this Privacy Policy.

Interpretation & Definitions

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

Company (referred to as either "the Company", "We", "Us" or "Our" in this Agreement) refers to Lithospring Holdings Ltd.
Registered Office: 82A James Carter Road, Mildenhall, IP28 7DE, United Kingdom.
Account means a unique account created for You to access our Service or parts of our Service (Note: While Lithospring does not currently offer public registration, internal accounts may exist for administrative purposes).
Affiliate means an entity that controls, is controlled by or is under common control with a party.
Country refers to: United Kingdom.
Personal Data is any information that relates to an identified or identifiable individual.
Service refers to the Website and the professional Intellectual Property services provided by the Company.
Service Provider means any natural or legal person who processes the data on behalf of the Company.
Usage Data refers to data collected automatically, either generated by the use of the Service or from the Service infrastructure itself.
Website refers to Lithospring, accessible from https://lithospring.com.
You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service.

Data Collection

Types of Data Collected

Personal Data: While using Our Service, We may ask You to provide Us with certain personally identifiable information that can be used to contact or identify You. This includes Email address, First name and last name, Phone number, Address, and Company Name.

Business & IP Information

Given the nature of our business as an Intellectual Property service provider, we may collect sensitive business information that you voluntarily provide to us via our contact forms, email correspondence, or chat windows. This includes:

Details regarding your trademarks, patents, or copyrights.
Documents, images, or text files uploaded by you for the purpose of consultation or service fulfillment.
Specific inquiries regarding IP strategy and legal protections.

Usage Data & Tracking

Usage Data is collected automatically when using the Service (e.g., IP address, browser type). We use Cookies and similar tracking technologies to track the activity on Our Service and store certain information.

How We Use Your Data

The Company may use Personal Data for the following purposes:

To provide and maintain our Service, including to monitor the usage of our Service.
To manage Your requests: To attend and manage Your requests to Us. This includes processing the text, documents, and images you upload via our forms or chat windows to provide accurate IP assessments.
To contact You: To contact You by email, telephone calls, or other equivalent forms of electronic communication regarding updates or contracted services.
For business transfers: We may use Your information to evaluate or conduct a merger, divestiture, or other sale or transfer of some or all of Our assets.

Legal Basis (GDPR)

If you are from the European Economic Area (EEA) or the United Kingdom, Lithospring Holdings Ltd's legal basis for collecting and using the personal information described in this Privacy Policy depends on the Personal Data we collect and the specific context in which we collect it.

We may process Your Personal Data because:

Contractual Necessity: We need to perform a contract with You (e.g., providing IP registration services).
Permission: You have given Us permission to do so (e.g., submitting a contact form).
Legitimate Interests: The processing is in Our legitimate interests and it is not overridden by Your rights.
Legal Obligation: To comply with the law.

Retention & Transfer

We will retain Your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. Specifically regarding IP documents uploaded by users: We retain these documents for the duration of the service provision and a subsequent period required for legal audit trails.

International Transfer: Lithospring operates globally. Your information, including Personal Data, is processed at the Company's operating offices in the United Kingdom. If You are located outside the UK and choose to provide information to Us, please note that We transfer the data to the United Kingdom and process it there.

We utilize Standard Contractual Clauses (SCCs) or International Data Transfer Agreements (IDTAs) where applicable for cross-border transfers to ensure adequate data protection.

Disclosure of Data

Business Transactions: If the Company is involved in a merger, acquisition or asset sale, Your Personal Data may be transferred. We will provide notice before Your Personal Data is transferred and becomes subject to a different Privacy Policy.

Law Enforcement: Under certain circumstances, the Company may be required to disclose Your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).

Security

The security of Your Personal Data and Intellectual Property assets is important to Us. We employ industry-standard encryption (SSL/TLS) for data transmission, particularly for the forms where You upload documents.

However, remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While We strive to use commercially acceptable means to protect Your Personal Data, We cannot guarantee its absolute security.

Your Legal Rights

Under the UK Data Protection Act 2018 and the GDPR, you have rights including:

Right of access: You have the right to ask us for copies of your personal information.
Right to rectification: You have the right to ask us to rectify personal information you think is inaccurate or incomplete.
Right to erasure: You have the right to ask us to erase your personal information in certain circumstances.
Right to restriction of processing: You have the right to ask us to restrict the processing of your personal information.
Right to object: You have the right to object to the processing of your personal information.

Please contact us at service@lithospring.com if you wish to make a request.

If you have any questions about this Privacy Policy, You can contact us:

By Email: service@lithospring.com
Contact Page: https://lithospring.com/contactus

By Mail:
Lithospring Holdings Ltd
82A James Carter Road
Mildenhall
IP28 7DE
United Kingdom